When he first broke into the league, up-and-coming MLB baseball rookie, Travis Snider revealed one of his mantras. Travis said, “what defines a person is what they do when no one else is watching”. He was referring to his training regimen for his chosen profession as a professional athlete.
His wisdom certainly got me thinking…Travis was pointing out that it is critical to “be your word” 24 hours a day. Self honesty has no time limits. In order to be a powerful Salesperson, you really have to be “living your own truth”. You really have to be who you say you are all the time, not just when you are in front of your customers.
Here is your ACTION STEP:
Here are three of the categories you can focus on with regards to “what you do when no one else is watching”. It is critical that you be brutally honest with yourself. Obviously, personal honesty is where this all begins:
- The Business You…are you doing what you tell your customers you are going to do, never offering any excuses, always delivering? (Example: following up exactly when you said you would)
- The Personal You…are you really who you say you are? Are your words and actions the same? (Example: sticking to your daily schedule including your AM starting time)
- The Philosophical You…do you have a clear picture of what your minimum standards really are? Does your lifestyle and performance “mirror” these beliefs? (Example: tell them the truth even if it’s not good news)
Admittedly, this is pretty “heady stuff”. There is lots of positivity in the midst of all this. One of the most powerful benefits of “living in your own truth” is how it effects your self confidence in sales. By doing what you say you are going to do, by “being your word”, you can look everyone in the eye (including yourself) knowing that you are who you say you are.
What a beautiful way to be. By doing this your self-confidence skyrockets! When you have great self-confidence, your customers will sense this and your sales results will also skyrocket. It is very liberating. Set yourself free!